Policies and Procedures

Payment for Workshops:

Payment is due in full before arriving at any class or workshop. You are not considered fully registered for any class or workshop until we receive full payment.  We do sometimes allow for payment plans or sliding scales, but arrangements must be made separately through email, prior to the workshop.  Please let us know well ahead of the workshop date if you need a payment plan and we will do our best to work with you. 

Cancellations, Refunds and Credits:

One-Day and Half-Day Workshops: If a one-day or half-day workshop is canceled or rescheduled due to circumstances outside of our control (weather, instructor illness, building emergency, etc.) all enrolled participants will receive either a full refund or an equal credit toward another Writers in Progress workshop.

Multi-Week Workshops: If circumstances outside our control (i.e. weather, instructor illness, building emergency, etc.) require that a particular day (or days) in a multi-week workshop be canceled, we will offer a makeup class at a time that works for as many participants as possible. We are unable to offer any type of refund to those who cannot attend the rescheduled classes. 

If we have to cancel a class for any reason before it begins – either one-day or multi-week – all those who’ve already paid for the class will have the option of receiving a full refund or full credit toward another class of equal value.  

Credits are valid for two years from date of issue.  They may not be converted into refunds. Anyone who does not specify whether they would like a refund or a credit for a cancelled class within a month will automatically receive a credit and will no longer be eligible for a refund.

If you withdraw from a workshop ten days or more before the start of the class, you will receive full credit toward another workshop or a refund.  If you withdraw from a workshop less than ten days before the start of the workshop, up until 48 hours before the workshop, you’ll receive full credit toward another class, or a refund minus 20%.

If you withdraw from a workshop less than 48 hours before the start of class or after the class has begun, we cannot guarantee credit toward another class or a refund. In the event of illness or a personal emergency, please contact us and explain your situation, as this will be handled on a case-by-case basis. Contact Dori at doriostermiller@writersinprogress.com

Unfortunately, we are not able to offer refunds or credits if students must drop out of the workshop mid-session for personal reasons or emergencies. 

Gift Certificates: If you are enrolled in a class and plan to use a gift certificate, you are still subject to the normal refund policies. 

Disputes:

If any disputes, offensive content, or personal issues come up within a workshop or class setting, we will do our best to resolve it in a sensitive and professional manner. Since writers are often dealing with difficult subject matter, we cannot always control what material might come up in a group. However, we work hard to create a safe, open and thoughtful space for everyone.  If you do not feel safe discussing an issue in the group, please reach out to your instructor. 

Any student who behaves in a disrespectful or unruly manner to any other student and/or instructor will be asked to leave and will not be entitled to a refund.

Inclusion Policy:

At Writers in Progress, we welcome writers of all levels, backgrounds, races, genders, religions, sexual orientations and ability levels, and we uphold a no-tolerance policy toward discrimination or harassment of any instructor or student on the basis of gender, race, religion ethnicity or sexual orientation. 

Disability and access:

We do everything we can to accommodate students who need extra assistance.  Our building has a handicap ramp in front and a freight elevator in the back, and we are happy to assist those who need it in accessing the studio.  While the freight elevator is tricky, it is serviceable and can accommodate a wheelchair, with assistance.  Please let us know before the start of a workshop if you need assistance with the elevator.